Please enable JavaScript in the browser to submit this information.
Country / RegionModifying this control will reload this page
Dec 23, 2019.
Jun 05, 2019. Apple - MacBook Pro - 16' Display with Touch Bar - Intel Core i7 - 16GB Memory - AMD Radeon Pro 5300M - 512GB SSD (Latest Model) - Silver Model: MVVL2LL/A SKU: 6366575. Apple 2017 MacBook Pro Retina Touch Bar 15' 2.8GHz I7 256GB SSD 16GB MPTR2LL/A. Apple MacBook Pro Retina 13' Core i5 2.7Ghz 8GB 128GB(Early2015) 6 M WTY. RETINA 2015-2016 MacBook Pro 15 3.4GHz Core i7 16GB RAM 1TB SSD 3 Yr Wrnty. The MacBook Pro keyboard features a butterfly mechanism - providing more key stability than a traditional scissor mechanism, along with greater comfort. This 13.3' MacBook Pro with Touch Bar now features a keyboard with a quieter typing experience, and the spacious Force Touch trackpad gives your fingers plenty of room to gesture and click.
Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold between June 2017 and June 2018.
Apple or an Apple Authorized Service Provider (AASP) will service affected drives, free of charge. Apple recommends having your drive serviced as soon as possible.
Apple will also send an email to customers, who registered their device with Apple, to let them know about this program.
First check to see which 13-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is 'MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports).' If you have that model, enter your computer's serial number below to see if it is eligible for this program.
This program does not affect 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models.
Your 13-inch MacBook Pro will be examined prior to service to verify that it is eligible for this program and in working order.
Prior to service, it's important to do a full back up of your data because your drive will be erased as part of the service process.
A technician will run a utility to update your drive firmware which will take approximately one hour or less.
Your 13-inch MacBook Pro will be returned to you with macOS re-installed.
After service, you will need to restore your data from a backup.
Since your computer will not be able to access the internet until after you do a restore, we recommend that you have another device, such as your iPhone, to view the Apple support article about restoring your data from backup.
Note: Any files that were already corrupted prior to service, cannot be restored.
Choose one of the options below to have your drive serviced.
Find an Apple Authorized Service Provider.
Make an appointment at an Apple Retail Store.
Contact Apple Support to arrange mail-in service via the Apple Repair Center.
If your 13-inch MacBook Pro has any damage which impairs our ability to service the drive, that issue will need to be resolved prior to service. In some cases, there may be a cost associated with the repair.
This worldwide Apple program doesn't extend the standard warranty coverage of the 13-inch MacBook Pro.
If you believe your 13-inch MacBook Pro was affected by this issue, and you paid for service, you can contact Apple about a refund.
The program covers affected MacBook Pro models for 3 years after the first retail sale of the unit.
The Touch Bar on MacBook Pro gives you quick access to commands on your Mac, and changes automatically based on what you’re doing and which apps you’re using. The Touch Bar is available on MacBook Pro models from 2016 or later, excluding the MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports) and MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports).
Find system controls and settings in the Control Strip
When you start up your MacBook Pro, the Control Strip on the right side of the Touch Bar shows a few familiar buttons like volume, mute, and display brightness, as well as Siri. Tap the expand button in the Control Strip to access controls like brightness, Mission Control, Launchpad, and media playback.
16-inch MacBook Pro with Touch Bar
To access the F1–F12 function buttons on the Touch Bar, press the Function (fn) button at the bottom left of your keyboard.
Touch Bar Macbook Pro
16-inch MacBook Pro with Touch bar has a dedicated Escape (Esc) key. With 13- or 15-inch MacBook Pro with Touch Bar, the Escape (Esc) button appears on the left side of the Touch Bar.
Explore the Touch Bar in apps
Many of the built-in apps on your Mac have Touch Bar controls that make common actions even easier. For example, in Mail, you can use Touch Bar for composing, replying, archiving, marking as junk, and flagging messages.
While you’re composing emails, the Touch Bar predicts as you type—tap a word or emoji in the Touch Bar to insert it.
When you select text, the Touch Bar shows you formatting options like bold, italic, and lists.
Most apps, including most third-party apps, include shortcuts, tools, and controls in the Touch Bar for the tasks that you want to do. Tap around to see what you can accomplish quickly and easily.
Customize your Touch Bar
In many apps, like Finder, Mail, and Safari, you can customize the Touch Bar.
Choose View > Customize Touch Bar. The customization window appears on your display, allowing you to choose your favorite items:
When you're customizing the Touch Bar, its buttons jiggle. Use your cursor to drag items that you want from the display down into the Touch Bar.
You can also drag items left and right within the Touch Bar to rearrange them, or drag them up and out of the Touch Bar to remove them. Click Done on the screen when you finish.
Customize the Control Strip
You can also add, remove, or rearrange Control Strip buttons, including Siri.
In any app that supports customization (such as Finder), Select View > Customize Touch Bar. Touch the Control Strip region of the Touch Bar to switch to Control Strip customization.
Then use your cursor to drag items that you want from the display down into the Control Strip.
Macbook Pro Bar Not Showing Up
Drag items left and right within the Control Strip to rearrange them, or drag them up and out of the Touch Bar to remove them. Click Done on the screen when you finish.
You can also enter Control Strip customization mode by clicking 'Customize Control Strip' in the Keyboard section of System Preferences.
Use accessibility options with Touch Bar
The accessibility features that help you use your Mac can also help you use the Touch Bar. Hold the Command key while you press Touch ID (power button) three times to toggle VoiceOver, which reads aloud Touch Bar commands.
Learn more about using accessibility features with Touch Bar.